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Timeline - Incident Postmortem.

A postmortem timeline that splits one incident into detect, respond and recover phases. The top holds the incident ID and severity, a one-sentence conclusion and two impact figures; the middle is a horizontal bar whose phase widths follow their length in minutes, with the time and event at each boundary; the bottom gives the root cause and three follow-up actions. The bar shows where the time was lost before anything else.

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02

Preview

01

Overview

Best for: Sharing an incident postmortem, incident reports to executives, explaining an outage to customers, quarterly reliability reviews

Use: Use it to write up one incident after the fact. It fits engineering postmortem meetings, incident reports to executives, explaining what happened to customers, and quarterly reliability reviews. Detect, respond and recover stand as a bar sized to their real minutes, so the phase that lost the most time shows first; each boundary carries its time and event so the sequence can be followed; and the root cause plus owned, dated follow-up actions sit below, so the slide also answers what will change.

Avoid: For plans or histories over weeks to years use timeline-roadmap, timeline-gantt or timeline-milestone. To look back at planned versus actual dates, timeline-plan-vs-actual fits better. It does not suit long incident narratives with more than five events or no clean three-phase split, or ongoing incident notices where the cause is not yet known.

CategoryTimeline
DensityHigh
Text Budget420 chars
EmphasisBalanced
PositionMiddle
03

Theme

Based on the currently selected theme Cobalt Grid. Switching the theme in the sidebar updates this section too.

SchemeLight
Best forAcademic reports, trend reports, design research, agency capabilities
Avoid forCasual, colorful presentations
04

Slots (33)

eyebrow
Label
Top label with incident ID (INCIDENT REVIEW · INC-2041)28 chars
severityRequired
Label
Severity level (SEV-2)6 chars
titleRequired
Aa
Conclusion of the incident, with total time and the longest phase40 chars
summaryRequired
What happened and what it did to data and customers80 chars
impact1_valueRequired
128%
Impact figure 1 (1,284)7 chars
impact1_labelRequired
Label
What impact figure 1 counts (failed payments)10 chars
impact2_valueRequired
128%
Impact figure 2 (3.8%)6 chars
impact2_labelRequired
Label
What impact figure 2 measures (active stores affected)10 chars
phase1_nameRequired
Label
Phase 1 name (Detect)6 chars
phase1_durationRequired
128%
Phase 1 length (12 min)6 chars
phase2_nameRequired
Label
Phase 2 name (Respond)6 chars
phase2_durationRequired
128%
Phase 2 length (23 min)6 chars
phase3_nameRequired
Label
Phase 3 name (Recover)6 chars
phase3_durationRequired
128%
Phase 3 length (12 min)6 chars
event1_timeRequired
Label
Boundary 1 time (14:02)6 chars
event1_textRequired
Label
What happened at boundary 120 chars
event2_timeRequired
Label
Boundary 2 time (14:02)6 chars
event2_textRequired
Label
What happened at boundary 220 chars
event3_timeRequired
Label
Boundary 3 time (14:02)6 chars
event3_textRequired
Label
What happened at boundary 320 chars
event4_timeRequired
Label
Boundary 4 time (14:02)6 chars
event4_textRequired
Label
What happened at boundary 420 chars
cause_label
Label
Cause label (Root cause)10 chars
cause_textRequired
Root cause in a sentence or two, naming the system gap rather than a person56 chars
actions_label
Label
Actions label (Prevention)10 chars
action1_textRequired
Label
Follow-up action 134 chars
action1_ownerRequired
Label
Action 1 owner and due date (Platform · 10/31)12 chars
action2_textRequired
Label
Follow-up action 234 chars
action2_ownerRequired
Label
Action 2 owner and due date (Platform · 10/31)12 chars
action3_textRequired
Label
Follow-up action 334 chars
action3_ownerRequired
Label
Action 3 owner and due date (Platform · 10/31)12 chars
company
Label
Company name (footer)20 chars
page
Label
Page number5 chars
05

Style Knobs (2)

Eyebrow label colorcolor
colorink-muted / accent / accent-soft
Headline sizefontSize
Aa
font-size34–50px (step 2)
06

Used in these deck templates

Not used in any deck template yet.